WARRANTY INFORMATION


 

The Galley Workstation Limited Lifetime Warranty


The Galley, LLC warrants the tiered stainless steel sink to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his or her home. Scratching, staining and alkaline etching of the finish over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear. (However, these symptoms are easy to remedy. Please refer to the How to Restore the Original Luster of your Galley video. The accessory components, (cutting boards, bowls, colanders, platforms, dividers, drain racks, and all other accessories), are not warranted. Not recommended for prolonged exposure to direct sunlight.

If a defect is found in normal residential use, The Galley, LLC will, at its election, repair, replace or make appropriate adjustment. This warranty is limited to defects or damages resulting from normal residential use and does not cover the following:

   • Surface corrosion (chemical or natural, including exposure to salt air, sea spray, acid rain, or environmental chemicals)
   • Scuffs or scratches
   • Misuse, abnormal or abusive use
   • Dents, deformations caused by the impact of any object
   • Commons signs of wear and tear
   • Improper installation, care and/or maintenance
   • Commercial use
   • Environmental factors causing damage
   • Shipping or freight damage

This limited warranty is null and void if the Product has been repaired, altered, or modified other than by The Galley, LLC or under its supervision.

Proof of purchase (original sales receipt) must be provided to The Galley, LLC with all warranty claims. The Galley, LLC is not responsible for labor charges, installation or other incidental or consequential costs. In no event shall the liability of The Galley, LLC exceed the purchase price of the product.

If the product is installed outside of North America, The Galley, LLC warrants product to be free from defects in material and workmanship for one (1) year from the date the product is installed, with all other terms of this warranty applying except duration. If the product has not been purchased from The Galley, LLC or from an Authorized Dealer or Distributor of The Galley, LLC, this warranty is null and void.




 

The Galley Tap Limited Lifetime Warranty


1. GALLEY TAP LIMITED MECHANICAL WARRANTY – Seller warrants its products, installed in a residential application, to be free from manufacturing defects in materials and workmanship for a period of five (5) years from the date of purchase by the original consumer/owner. This limited warranty is subject to the warranty conditions and limitations as set forth below.

2. GALLEY TAP LIMITED LIFETIME FINISH WARRANTY – For the following Finishes: Polished Stainless Steel, Matte Stainless Steel, PVD Satin Black Stainless Steel, and PVD Gun Metal Gray Stainless Steel, seller warrants its finishes, installed in a residential application, to be free from manufacturing defects in materials or workmanship for the useful life of the product from the date of purchase by the original consumer/owner. Please refer to the Seller’s Care Instructions for the proper maintenance of Seller’s finishes. This limited warranty is subject to the warranty conditions and limitations as set forth below.

3. WARRANTY CONDITIONS AND LIMITATIONS – All of Seller’s warranties are strictly limited to the first residential consumer of its product. Seller’s Mechanical and Finish warranties are strictly limited to products correctly installed using our installation instructions and used in a residential environment. Mechanical or finish problems which result from abuse, misuse, improper installation, improper maintenance or improper cleaning, proximity to bodies of salt water, or accidental damage such as scuffs and scratches are not covered by this warranty. Seller does not assume liability for labor charges, removal and re-installation expenses, freight or postage charges, or injuries resulting from a defective product. This warranty does not allow recovery of incidental or consequential damages such as loss of use, property damage, or any other consequential damage and Seller accepts no liability for such damage. Seller does not assume any responsibility other than to repair or replace the defective part(s) after Seller, upon its examination, has determined the product to be defective and the defective part(s) are covered by the limited warranty expressed in this warranty. Whether to repair or replace the product or its finish shall be at the sole election of the Seller. The use of Plumber’s Putty will void this warranty. A non-corrosive epoxy silicone sealing compound may be used. Seller hereby disclaims all other warranties, expressed or implied, other than those set forth in this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

4. WARRANTY CLAIMS – These warranties are in effect for Seller’s Products purchased on January 1st, 2017 and thereafter. For warranty claims, please contact your Galley Dealer, or you may write to:

The Galley, LLC.
Attn: Warranty Claims
12626 South Memorial Drive
Bixby, OK 74008

Please include the original receipt with a description of the problem, model number, store, date of purchase, name of installer, your name, address and telephone number.