WARRANTY INFORMATION


 

The Galley Workstation Limited Lifetime Warranty


1. GALLEY WORKSTATION LIMITED LIFETIME WARRANTY – Seller provides a Limited Lifetime Warranty. Seller warrants its stainless steel sink, installed in a residential application, to be free from manufacturing defects in materials and workmanship under normal residential usage. This Limited Lifetime Warranty is subject to the warranty conditions and limitations as set forth below.

2. WARRANTY CONDITIONS AND LIMITATIONS – Seller’s warranty is non-transferable and is strictly limited to products correctly installed using our installation instructions and used in a residential environment. This warranty is limited to defects or damages resulting from normal residential use and does not cover surface corrosion, (chemical or natural, including exposure to salt air, sea spray, acid rain, or environmental chemicals), scuffs or scratches, misuse, abnormal or abusive use, dents, deformations caused by the impact of any object, improper installation, care and/or maintenance, commercial use, environmental factors causing damage, shipping or freight damage, or commons signs of normal wear and tear, (scratching, staining and alkaline etching of the finish over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear however, these symptoms are easy to remedy). This limited warranty is null and void if the Product has been repaired, altered, or modified other than by Seller or under Seller’s supervision. The Seller is not responsible for labor charges, installation or other incidental or consequential costs. In no event shall the liability of Seller exceed the purchase price of the product. If the product is installed outside of North America, Seller warrants product to be free from defects in material and workmanship for one (1) year from the date the product is installed, with all other terms of this warranty applying except duration. If the product has not been purchased from Seller or from an Authorized Dealer or Distributor of the Seller, this warranty is null and void.

3. ACCESSORY COMPONENTS – The accessory components, (cutting boards, bowls, colanders, platforms, dividers, drying racks, and all other accessories), are not warranted. If a defect is found in normal residential use, Seller will, at its election, repair, replace or make appropriate adjustment. Certain accessory materials are not recommended for prolonged exposure to direct sunlight including Bamboo and Exclusive Gray Resin.

4. CARE AND MAINTENANCE – Please refer to the How to Restore the Original Luster of your Galley video regarding the stainless steel sink and the ​Use and Care​ section for care and maintenance instructions for the accessory components.

5. WARRANTY CLAIMS – These warranties are in effect for Seller’s Products purchased on January 1st, 2015 and thereafter. For warranty claims, please contact your Authorized Galley Dealer, or you may write to:

The Galley, LLC.
Attn: Warranty Claims
12626 South Memorial Drive
Bixby, OK 74008

Please include the original receipt with a description of the problem, model number, store, date of purchase, your name, address and telephone number.




 

The Galley Tap Limited Lifetime Warranty


1. GALLEY TAP LIMITED LIFETIME MECHANICAL WARRANTY – Seller provides a Limited Lifetime Mechanical Warranty. Seller warrants its products, installed in a residential application, to be free from manufacturing defects in materials and workmanship under normal usage for the useful life of the product. This Limited Lifetime Mechanical Warranty is subject to the warranty conditions and limitations as set forth below.

2. GALLEY TAP LIMITED LIFETIME FINISH WARRANTY – Seller provides a Limited Lifetime Finish Warranty. For the following Finishes: Polished Stainless Steel, Matte Stainless Steel, PVD Satin Black Stainless Steel, PVD Gunmetal Gray Stainless Steel, PVD Polished Rose Gold and PVD Brushed Gold, seller warrants its finishes, installed in a residential application, to be free from manufacturing defects in materials or workmanship for the useful life of the product. Please refer to the Seller’s Care Instructions for the proper maintenance of Seller’s finishes. This Limited Lifetime Finish Warranty is subject to the warranty conditions and limitations as set forth below.

3. WARRANTY CONDITIONS AND LIMITATIONS – Seller’s Mechanical and Finish warranties are non-transferable and are strictly limited to products correctly installed using our installation instructions and used in a residential environment. Mechanical or finish problems which result from abuse, misuse, improper installation, improper maintenance, improper cleaning, proximity to bodies of saltwater, or accidental damage such as scuffs and scratches are not covered by this warranty. Seller does not assume liability for labor charges, removal and reinstallation expenses, freight or postage charges, or injuries resulting from a defective product. This warranty does not allow recovery of incidental or consequential damages such as loss of use, property damage, or any other consequential damage and Seller accepts no liability for such damage. Seller does not assume any responsibility other than to repair or replace the defective part(s) after Seller, upon its examination, has determined the product to be defective and the defective part(s) are covered by the Limited Lifetime Warranty expressed in this warranty. Whether to repair or replace the product shall be at the sole election of the Seller. In no event shall the liability of The Galley exceed the purchase price of the Tap. The use of Plumber’s Putty will void this warranty. A non-corrosive epoxy silicone sealing compound may be used. Seller hereby disclaims all other warranties, expressed or implied, other than those set forth in this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

4. WARRANTY CLAIMS – These warranties are in effect for Seller’s Products purchased on January 1st, 2017 and thereafter. For warranty claims, please contact your Galley Dealer, or you may write to:

The Galley, LLC.
Attn: Warranty Claims
12626 South Memorial Drive
Bixby, OK 74008

Please include the original receipt with a description of the problem, model number, store, date of purchase, your name, address and telephone number.